frequently asked questions

Answers to some of our most asked questions are below.

Please look below if you have a question, and if it is not
answered here, feel free to contact us

Q: Why use Baby Face Portraits for my family's photographs?

Q: Why must i have a privacy code to view my images?

Q: What do i do if my privacy code does not work?

Q: How do i book an in-hospital session?

Q: How do i book an in-home session (maternity, family, etc.)?

Q: What is the Baby Steps Program?

Q: What is the session fee for an in-home session?

Q: How do i order a gift certificate?

Q: How do i voice a compliment or concern about service?

Q: What does an error message on my album page mean?

Q: How long do you keep high resolution iamges?

Q: How long will Baby Album and Family images be available for
viewing for friends and family?

Q: How long will it take to receive my portraits?

Q: What if i am not satisfied with my portraits?

Q: When will my Baby/Family Album be available for viewing on-line?

Q: How many Images are posted to my album?

Q: Are pets welcome during in-home sessions?

Q: How long do in-home sessions normally take?

Q: How many family members are allowed in one session?

Q: When are In-Home appointments available?

Q: What if i would like to reorder portraits?